Nominated Individual - Ann Whitfield (Nelson)
Wishes Care and Support Yorkshire Ltd was set up by Ann Nelson, who has 28 years of experience in providing health and social care services. Ann has provided care to thousands of elderly people and has also provided end of life care. She then decided to follow her dream and make it a reality. She has never looked back and the company has gone from strength to strength. Her hands-on experience, drive and determination in providing a high standard of care and support, not only to the service users but also to the team of staff employed, gives her the reassurance of knowing Wishes Care and Support Yorkshire Ltd is a company with an excellent reputation.
Registered Manager - Denise McNeil
Denise has provided care in the Hull and East Riding area for 22 years. Her knowledge and experience are vast and her job role is to ensure Wishes Care and Support Yorkshire Ltd is achieving the standard that is expected by the local authorities and CQC. Denise is also hands-on and oversees the running of the company and ensures the service users, office staff and care staff are supported to a high standard.
Care Coordinators - Lorraine Pipes, Nikki Hastings , Zoe Hargrave and Sarah Mcneil
Lorraine, Nicki, Zoe and Sarah have 60 years' experience between them. They use their extensive knowledge and understanding to deliver a high standard of care to the service users. Managing and supporting their care teams is a priority.
Training Officer - Tracy Killingsworth
Tracey is the person responsible for training new and existing staff to a high standard. Her background is in care and she believes her experience and knowledge is extensive to ensure staff provide a caring and professional service.
Tracy says "staff are our reputation, therefore, the training is everything."
Recruitment Officer - Jo Frisby
Jo has provided care in Hull for many years and understands employing the right staff to provide a professional and quality service is paramount.
Financial Officer - Helen Mundine
Helen is responsible for the invoicing and the financial side of the business. Her background is finance and office-based employment.
Area monitoring operator/Relief Care coordinator - Daniel Nelson
Daniel has extensive experience and a wealth of knowledge that he brings to our well established team. Overseeing the community team, and ensuring the very best care and support is provided throughout Wishes Care and Support Yorkshire Ltd.
Emergency Response Team
Our Emergency Response Team consists of staff that have experience and knowledge that is extensive to Heath and Social Care. The team support and manage staff during calls out of hours. These individuals are also there to support our clients and families if needed.
Our phone line goes to a back up during the night for any Emergencies.